Accurate Operational IT Data

Accurate configuration items & relationships.

FogLifter® validates your CMDB against operational reality — cross-referencing discovery, billing, asset management, service data drift, orphaned CIs, and broken relationships before they become audit findings.

Illustration representing the CMDB Validation solution

Expected outcomes

What good looks like for teams adopting this solution.

Accurate CIs Configuration items validated against multiple independent sources
Relationship integrity Upstream and downstream dependencies mapped and maintained
Reduced CMDB cleanup cycles Continuous validation replaces periodic manual cleanup projects
Drift detection Configuration changes surfaced automatically between ingestion cycles

From problem to solution

Each FogLifter solution follows a decision-oriented path.

The problem

Every enterprise CMDB drifts. CIs are created but never retired. Relationships between servers, applications, and services break silently. Discovery tools disagree with what the CMDB says exists. Manual cleanup projects lose ground within months.

  • CIs in the CMDB that no longer exist in the real environment.
  • Missing or broken relationships between CIs.
  • Discovery data that contradicts CMDB records.

How FogLifter addresses it

FogLifter continuously compares CMDB records against discovery, billing, and operational data — surfacing discrepancies in the Validation View where both parties (IT and the service provider) can reconcile with evidence.

  • Continuous CI-level cross-validation against independent SORs.
  • Relationship mapping verified against network, application, and service topology.
  • Programmatic CMDB updates via ServiceNow® API where authorized.

Related solutions

This solution works alongside other capabilities in the Operational IT Data set.

Proof points

Evidence, not opinion.

Documented

API-automated CMDB

ServiceNow® CMDB updated programmatically in defense deployment.

Scale

20+ locations

Storage systems correlated across a sprawling multi-location infrastructure.

Evidence

Multi-party

Provider and customer reconcile from the same Validation View.

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