IT Financial Management (ITFM) / TBM

Usage-based chargeback resolution.

FogLifter® allocates IT cost back to business units based on actual measured usage — so the bill the business sees is one it can't reasonably argue with.

Illustration representing the Showback & Chargeback solution

Expected outcomes

What good looks like for teams adopting this solution.

Disputes drop Business units stop arguing the bill
Behavior change Showback that drives consumption decisions
Faster invoicing From dispute resolution to evidence resolution
Usage-based Allocations grounded in validated consumption, not static percentages

From problem to solution

Each FogLifter solution follows a decision-oriented path.

The problem

Most chargeback models break down because the denominators are debatable. How many assets did this BU consume? What capacity did they reserve? Without verified answers, every allocation invites a dispute.

  • BU leaders fight the bill because they don't accept the inputs.
  • IT defends the bill but can't prove the underlying counts.
  • Showback initiatives stall because the denominators are contested.

How FogLifter addresses it

FogLifter validates the consumption data first — what assets, what usage, what ownership — then allocates cost based on what the business actually consumed.

  • Cost allocation tied to validated usage by business unit.
  • Drill-down from BU summary to the underlying record.
  • Shared evidence base accepted by IT, finance, and BU leaders.

Related solutions

This solution works alongside other capabilities in the ITFM / TBM set.

Proof points

Evidence, not opinion.

Documented

Telecom by property

Hospitality deployment allocates telecom across hotels, resorts, cruise lines, parks.

Methodology

Usage-based

Real consumption replaces estimates and averages.

Outcome

Faster approval

Disputes shift from "is this right?" to "let's look at the evidence."

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